Hello Work The Lab Thinking
BEN KITE,
MELBOURNE.

Yite Labs is my consulting studio. I work on strategy, ops and AI transformation, build tools, and write.

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Four muscles
Growth ops
GTM strategy, launching new products and markets, lifting funnel conversion.
Internal ops & transformation
Setting up and fixing teams, processes and systems. Building the delivery engine for now and what's next.
Finance & commercial
Analysing and forecasting performance. Driving unit economics and cost discipline. Turning data into the reporting and insight that drive commercial decisions.
AI strategy & enablement
Setting AI strategy and governance, driving adoption, building new tools and workflows.
My operating principles
How I think
  • Clear north stars. Decisions get made on the best and fastest path to the goal. And if the goal needs to change, it changes - that's just real-time learning.
  • Diagnose upstream. Downstream symptoms almost always start upstream. Churn, complaints, support tickets. Follow the process back to where it actually broke.
  • AI-first lens. It's just the future. Start here: how do processes, teams and products look through this lens? Don't lose the human bit.
How I work
  • Build over theory. Now beats later, and great ideas on paper aren't always great in reality. Prototype, ship, and get real-world feedback fast. Momentum is infectious.
  • Eliminate ruthlessly. Clarity comes from cutting, not adding. If it's not hell yes, it's probably a no.
  • Basics before sexy. Shiny ideas are great, but it's the boring details that often matter in the long-term. Be mindful of the foundations in place.
How I work with people
  • Visibility as a system. Public channels, shared docs, roadmaps. A trail of progress anyone can tap into.
  • Decisive by default. Clear recommendations, room to disagree. "Moving this way unless there's a strong view otherwise."
  • Embrace tension. It comes with the territory when you're trying to do something new. Find what you agree on, table the differences, and agree how to resolve them.
Working together

Yite Labs is my contracting home. I take on work as projects, contracts and fractional roles.

Got something messy ahead? Growth, change, AI adoption. Happy to take a look. And I'm always up for a chat, even if there's no work in it.